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Ice Silk Butterfly-Shaped Memory Foam Pillow | Ergonomic, Orthopedic, Sleep-Aiding, Suitable for Three Sleeping Positions (23.62*15.75*5.12 inch,blue)

Sale price $100.99 Regular price $109.38

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Shipping fees are shown at checkout after entering your address. Most products include free delivery to metro areas.


📦 Need Delivery After a Specific Date?

Place your order and let us know your preferred dispatch date using any ONE of the following:

• Leave a note at checkout
• Contact our online customer service
• Reply to your order confirmation email or email support@auchampx.com

We can hold your order for weeks or even months and ship it after your requested date.

Shipping Time Frame

(Please note: Large items cannot be delivered to PO BOXES/Parcel Collect/Parcel Locker due to their size.)

Handling Time :1 business days.

Delivery Timelines:

Off season:

  • NSW, SA, ACT, QLD, VIC: Approximately 2 to 6 working days.

  • NT, WA, TAS: Approximately 5 to 9 working days.

  • Remote area:Approximately 6 to 10 working days.

Peak season:

  • VIC: Approximately 8 - 13 working days
  • NSW, SA, ACT,QLD: Approximately 8 - 15 working days
  • NT, WA, TAS: Approximately 12 - 19 working days.(See More)

Free Shipping:

  • Over 70% of our products qualify for Free Shipping, limited to most metropolitan areas based on delivery postcodes.
  • Shipping Costs may apply to delivery areas outside our Free Shipping zones.

Aussie Owned Store

Melbourne Based

Return & Warranty

  • All products come with a 12-month standard warranty.
  • Products with warranties exceeding 12 months will be clearly indicated in the product description.
  • Change mind return is acceptable.

Please refer to this link for specific details regarding the Return Policy & Warranty Policy page.

For any inquiries, please contact us first at support@auchampx.com.

Please Note:We recommend that you retain your Auchampx packaging for the duration of the warranty period in the event that you need to return your purchase for a warranty replacement.

Description

Product description

Upgrade your nightly comfort with an ergonomic hollow contoured memory foam pillow designed to support the natural curve of your neck. The 15° hollow concave cradle helps keep head, neck, and spine aligned to ease pressure and promote deeper, more refreshing sleep. Paired with a breathable 3D mesh cooling pillowcase, it’s ideal for anyone seeking better posture support and a cooler sleep surface.

Strong points

  • Hollow concave 15° support: Cradles the head while helping maintain natural cervical alignment for comfortable spinal positioning.
  • 6-zone contour design: Targeted support for neck, shoulders, and arms to reduce pressure points and relieve stiffness.
  • 98% breathable memory foam: Non-toxic and odorless core designed to enhance airflow and maintain stable support night after night.
  • Cooling, breathable pillowcase: High-density 3D mesh promotes ventilation to help you sleep cooler and stay dry.
  • Customizable sleep height feel: Designed to provide a comfortable height for many sleepers (sleep experience varies by person; adjustment time may be needed).
  • Thoughtful gift idea: Practical wellness gift for parents and friends who value comfort, posture support, and sleep quality.

Features

Product type Ergonomic hollow contoured neck pillow
Core material Memory foam (98% breathable memory foam)
Pillowcase High-density 3D mesh breathable fabric
Design angle 15° tilted hollow concave surface
Contour zones 6 ergonomic contour support zones
Size 23.62 × 15.75 × 5.12 in (manual measurement error 0.5–1 in)

Utilisation

Perfect for home, bedroom, naps, travel rest, and everyday neck support. For best results, allow your body a short adjustment period. Note: memory foam may have a slight odor when first opened—air out for 48 hours before use.

Returns, Refunds and Replacements

Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

V1188-MS-514-004V1188-MS-514-004
  • For customers in Victoria, approximately 7-10 working days;
  • For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
  • For customers in WA, NT, and TAS, approximately 9-12 working days.

Payment & Security

Payment methods

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

FAQ

Shipping

Where is my package?

When we dispatch your package, we'll send you a tracking number. You can use this tracking number to check the status of your package on the corresponding logistics company's website.

How come I only received one item when I purchased several?

Please use the provided tracking number to check on the corresponding logistics company's website. Sometimes, items from one order may be shipped separately, and they might arrive at different times.

Returns , Warranty and Refunds

What is your Return Policy?

  • All products come with a 12-month standard warranty.
  • Products with warranties exceeding 12 months will be clearly indicated in the product description.
  • Change mind return is acceptable.

Please refer to this link for specific details regarding the Return Policy & Warranty Policy page.

For any inquiries, please contact us first at support@auchampx.com.

Please Note:We recommend that you retain your Auchampx packaging for the duration of the warranty period in the event that you need to return your purchase for a warranty replacement.

How do I return a product?

Please first confirm your return request with our after-sale team via support@auchampx.com. They will provide you with specific return information. After that, you can either return the goods to Auchampx's warehouse by yourself or use the return postage label we provide. Please refer to this link for specific details regarding the Return Policy & Warranty Policy page.

How long will it take to receive my refund?

Refunds are processed within 1 to 3 days from when we receive the item(s).

Please refer to this link for specific details regarding the Return Policy & Warranty Policy page.